**Last updated: 31 July 2026**
At Creative Lab, the privacy of the people who use our website and our mobile applications is a priority. This Privacy Policy explains what information we and our partners collect, how it is used, and the choices available to you.
If you have questions about this policy, contact us at **support@creativelab.in** or through https://creativelab.in/contact
Scope
This Privacy Policy applies to:
- our website at https://creativelab.in, and - the mobile applications published by Creative Lab on Google Play
Where a section applies only to the website or only to our apps, this is stated.
Who we are
Creative Lab is the Data Controller of the information described in this policy.
Contact: support@creativelab.in · https://creativelab.in/contact · New Delhi, India
Information we collect
On our website
- **Cookie and usage information** about your visit. - **Your email address**, if you complete an opt-in form.
In our mobile applications
Our apps **do not require you to create an account**, and we do not operate a server that stores your personal information. Book content is bundled inside the app and is read on your device.
Our apps display advertising supplied by **Google AdMob**. To serve and measure that advertising, Google and its advertising partners may collect and process:
- **Device or other identifiers**, including the **Advertising ID** — a resettable identifier assigned by your device, used to serve and measure advertising. - **Approximate location** — derived from your IP address, used to serve regionally relevant advertising. We do not collect precise or GPS location. - **App interaction data** — such as ad impressions and clicks, used to measure advertising performance.
This information is transmitted off your device and shared with Google and its advertising partners for advertising, ad measurement and analytics purposes. All such data is **encrypted in transit**.
Our apps do not collect your name, email address, contacts, photos, files, messages, or any health information you may read about or search for within the book.
How we use information
- To operate and improve our website and apps. - To display and measure advertising that funds our free apps. - To respond to enquiries you send us. - To comply with legal obligations, resolve disputes and enforce our policies.
Legal bases (GDPR)
Our legal basis for collecting and using personal information depends on the information concerned and the context:
- we need to perform a contract with you; - you have given us permission to do so; - processing is in our legitimate interests; - we need to comply with the law.
For personalised advertising to users in the European Economic Area, the United Kingdom and Switzerland, our legal basis is **your consent**, gathered through the consent form described below.
Log files
Creative Lab follows the standard practice of using log files on our website. These log visitors when they visit websites, as all hosting services do. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider, date and time stamp, referring and exit pages, and possibly the number of clicks. This is not linked to any personally identifiable information. It is used for analysing trends, administering the site, tracking movement around the website and gathering demographic information.
Cookies and web beacons
Like most websites, creativelab.in uses cookies to store information such as your preferences and the pages you visited, in order to customise page content based on your browser type and other information.
You can disable cookies through your browser settings. Detailed guidance is published on each browser's own support website.
Our mobile apps do not use browser cookies for advertising; they use the device Advertising ID described above.
Third parties and advertising
Advertising in our apps and on our website is served by **Google AdMob** and other third-party ad networks. Their handling of data is governed by their own privacy policies, not this one.
- Google's Privacy Policy: https://policies.google.com/privacy - Google's advertising partners: https://support.google.com/admob/answer/9012903
Third-party ad servers use technologies such as cookies, JavaScript and web beacons in the advertisements that appear in our properties, and automatically receive your IP address when this occurs. These technologies measure advertising effectiveness and personalise the advertising you see. Creative Lab has no access to or control over cookies used by third-party advertisers.
We advise you to consult the privacy policies of these third parties for details of their practices and their opt-out instructions.
Your choices
Consent to personalised advertising (EEA, UK and Switzerland)
The first time you open one of our apps, we present a consent form provided by Google's User Messaging Platform. You may accept or decline personalised advertising. You can change your choice at any time from **Privacy options** in the app's navigation menu.
Resetting or deleting your Advertising ID
On your Android device, go to **Settings → Google → Ads**, where you can reset your Advertising ID or delete it entirely to opt out of personalised advertising.
Your rights under GDPR
If you are a resident of the European Economic Area, you have certain data protection rights. In particular:
- the right to access, update or delete the information we hold about you; - the right of rectification; - the right to object; - the right of restriction; - the right to data portability; - the right to withdraw consent.
To exercise any of these, or to ask what personal information we hold about you, contact us at support@creativelab.in.
Your rights under US state privacy laws
If you are a resident of a US state with applicable privacy legislation, you may have the right to know what personal information is collected, to request deletion, and to opt out of the sale or sharing of personal information for targeted advertising. Where required, we present an opt-out choice in our apps. You may also contact us at support@creativelab.in.
Data retention
We retain personal information only as long as necessary for the purposes set out in this policy, and to comply with our legal obligations, resolve disputes and enforce our policies.
Advertising data collected through Google AdMob is retained by Google in accordance with Google's own retention practices, described in Google's Privacy Policy.
Security
We take reasonable measures to protect the information we hold. Information collected through our website is stored securely and is accessible only to staff who need it to perform their work. Data transmitted from our apps is encrypted in transit.
Children's information
Protecting children online is a priority. We encourage parents and guardians to observe, participate in, and monitor and guide their children's online activity.
Our apps are intended for a **general adult audience** and are not directed at children under the age of 13. Creative Lab does not knowingly collect personally identifiable information from children under 13 through our website or our apps. If you believe a child has provided such information, contact us immediately and we will make every effort to remove it from our records promptly.
Medical disclaimer (applies to our health and wellness titles)
Content in our ebook applications is provided for general information and educational purposes only. It is not medical advice, and it is not a substitute for diagnosis or treatment by a qualified healthcare professional. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read in our applications.
Changes to this policy
We may update this Privacy Policy from time to time. Changes are posted on this page with a revised "Last updated" date.
Consent
By using our website or our mobile applications, you consent to this Privacy Policy and agree to its terms.